Terms of Service

Terms of Use
Effective Date: March [17], 2026
Service Provider Information (required under Article 5 of the e-Commerce Directive)
Company name: [Vibehen]
Link to the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr
1. Acceptance of these Terms
By accessing or using this website, application or service (collectively, the “Service”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree to any part of these Terms, you must immediately cease using the Service.
If you are using the Service on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.
2. Changes to and Termination of the Service
We may modify, suspend or permanently discontinue all or part of the Service at any time, and will normally provide reasonable prior notice (unless immediate action is required for legal, security or emergency reasons).
We reserve the right to restrict, suspend or terminate your account or access to the Service at any time in accordance with applicable law (including Article 16 DSA), particularly in cases of suspected breach of law, infringement of third-party rights, or serious violation of these Terms.
3. User Conduct and Prohibited Activities
You agree not to:

use the Service for any illegal purpose or to disseminate illegal content (as defined in the Digital Services Act – DSA)
upload, post or transmit hate speech, terrorist content, child sexual abuse material, or content infringing intellectual property rights
engage in scraping, reverse engineering, or any activity that interferes with the normal functioning of the Service
impersonate any person or post false information with intent to deceive (especially false reviews, pricing information or other information material to consumers’ economic decisions)

You may report suspected illegal content via [report email / in-app reporting button link]. We will handle such notices in accordance with DSA and GDPR requirements.
4. Intellectual Property
All content available through the Service (text, images, code, design, trademarks, software, etc.) is owned by [Company Name] or its licensors and protected by intellectual property laws.
Except as expressly authorized in writing by us, you are granted only a limited, revocable, non-exclusive licence to use the Service for your personal, non-commercial purposes.
5. User-Generated Content (applicable if the Service allows comments, uploads, forums, etc.)
By uploading, posting or submitting content, you grant us a worldwide, non-exclusive, sublicensable, royalty-free licence to use, reproduce, modify, distribute and display that content as necessary to operate, promote and improve the Service.
You represent and warrant that you own or have all necessary rights to the content and that it does not infringe any third-party rights.
We are not responsible for user-generated content, but will act on valid notices of illegal or infringing content in accordance with the DSA and applicable law.
6. Personal Data Processing (GDPR core provision)
Our processing of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms.
By using the Service you confirm that you have read and agree to the Privacy Policy, including information about:

categories of personal data collected
legal bases for processing (contract, legitimate interest, consent, etc.)
data retention periods
your GDPR rights (access, rectification, erasure, data portability, objection, restriction, etc.)
safeguards for transfers of personal data outside the EU/EEA (Standard Contractual Clauses, adequacy decisions, etc.)

7. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for:

service interruptions, loss of data, loss of profits, loss of goodwill
losses caused by force majeure, third-party actions, or your misuse of the Service

Our total aggregate liability (whether in contract, tort or otherwise) shall in no event exceed the amount you have paid us in the twelve (12) months preceding the claim (or €100 if the Service is provided free of charge).
8. Right of Withdrawal (only for EU consumers – distance contracts)
If you are a consumer located in the European Union and this is a paid service, you have the right to withdraw from the contract within 14 days of conclusion without giving any reason.
To exercise the right of withdrawal, with the subject “Withdrawal” including your order number / account details.
Upon valid withdrawal we will reimburse all payments received from you within 14 days (subject to deduction of the proportionate value of services already provided, where applicable), in accordance with the Consumer Rights Directive.
9. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of Ireland (or [your country of incorporation] provided it complies with mandatory EU rules).
Any dispute arising out of or in connection with these Terms or the Service shall first be attempted to be resolved amicably. Failing that, disputes shall be submitted to the competent courts of Dublin (or the courts of your EU member state of residence if you are a consumer).
EU Online Dispute Resolution (ODR): https://ec.europa.eu/consumers/odr
10. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified to you via email, in-app notice or a pop-up upon login. Continued use of the Service after such changes constitutes acceptance of the updated Terms.
11. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
12. Entire Agreement
These Terms (together with the Privacy Policy) constitute the entire agreement between you and us and supersede all prior understandings, whether oral or written.

We are committed to compliance with the EU General Data Protection Regulation (GDPR), Digital Services Act (DSA) and other applicable European legislation.